INTERNATIONAL SHIPPING / RETURN POLICY
CUSTOMS, TARIFFS, DUTIES, AND BROKERAGE FEES
International orders may incur import fees, customs duties, value-added taxes (VAT), and similar charges.
Please note that these costs are not included in the shipping fees you pay during your order placement.
Responsibility for these expenses rests with the customer.
KCDC does not possess specific information regarding these fees. For detailed insights, we recommend contacting your customs office.
If a package is refused at customs, it may either be destroyed or returned to us (this process is beyond our control). If it is destroyed, no refund will be issued. If it is returned undamaged, we will refund the product(s) cost only. Shipping expenses and return shipping costs will not be refunded.
In the event that your shipment encounters delivery issues and is returned to us, please note that an additional shipment fee will apply. KCDC cannot be held responsible for any issues once your items have left our store, including delivery concerns.
For shipments to Canada and Mexico via UPS Standard, please be aware of an additional brokerage fee for orders over $20 upon delivery, in addition to standard customs, tariffs, and duties. The brokerage fee is as follows: $10 for orders between $20-$200, $44.25 for orders between $200-$350, and $49.70 for orders between $350-$500.
PAYMENT METHODS
Our international customers can make payments using PayPal or major credit/debit cards (Visa, Mastercard, Discover, or American Express). All prices on our website are denominated in US Dollars.
BRANDS WE CANNOT SHIP INTERNATIONALLY
Please be aware that the following companies prohibit the international shipment of their products: Nike, RVCA, Vans, and Volcom.